Return Policy & Guarantee
Station Home & Hardgoods have a 7 day return, 30 days for Store Credit. Products must be in original packaging with original cash register receipt.
Annuals, vegetable plants, potted flowers, patio tropicals, orchids and bonsai are not guaranteed.
Nursery products purchased with a credit note are Final Sale.
All clearance items are Final Sale.
No returns without cash register receipt!
Trees, shrubs and evergreens are guaranteed for 1 year from the date of purchase with original cash receipt.
Upgrade your nursery guarantee to a 2-year guarantee with the purchase of Garden Gallery Plant Starter. The plant starter must be purchase at the same time as the plant to qualify for the extended guarantee.
Perennials, Roses, Vines, Grasses and Small Fruit (2 Gal)
Are guaranteed for the growing season (not over winter) from date of purchase with original cash receipt.
What will we do for you?
If your plant dies during the guaranteed period, we will issue a credit note for the full amount paid.
The plant original cash register receipt and the dead plant must be presented to honor the guarantee.
The plant, plant started cash register receipt and the dead plant must be presented to honor the extended guarantee.
Planting Guarantee Limitations
The guarantee does not apply if the death of the plant is:
1. Incurable disease or pest that cannot be controlled by pesticides that are not available to the public.
2. Damage to the plant was caused by the act of a person, animal, vandalism or act of God.
3. Any nursery or perennial stock planted above ground containers are not guaranteed.
The planting guarantee is valid for FIRST time plant failure ONLY. There is NO further implied guarantee.
Guarantee is null and void if plants are not planted within the first 7 days of leaving store premises.
Plants purchased in our End of Season Clearance Sale (40% off or more) are not guaranteed.
Credit notes can only be applied to nursery or perennial stock.
Annuals, vegetable plants, potted flowers, patio tropicals, orchids, and bonsai are not guaranteed.
Always save your Garden Gallery receipt!